Wednesday, August 22, 2012
WiscNet Separating from UW - What Does It Mean?
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WiscNet staff and board members have been working toward internal changes that will allow the UW to maintain access to the affordable advanced networking services WiscNet offers. This will help the UW to overcome one of the many challenges it faces with the broad reaching legislation that went into the UW Budget bill last summer.
The changes to WiscNet will be virtually transparent to the libraries which indirectly utilize its services through WVLS membership. Even as a direct member, WVLS does not anticipate any changes to its service levels or membership fees at this time.
I'm sure that the WiscNet employees and other board members are as proud as I am to have been able to help WiscNet adapt in such a way that it is able to help taxpayers like your patrons and yourselves save hundreds of thousands and potentially millions of dollars by creating a legislatively compliant means for the UW to access high quality advanced networking services at a reasonable cost.
Joshua Klingbeil - IT Director
Wisconsin Valley Library Service
Tuesday, August 7, 2012
Up Coming Continuing Education Opportunities –
Juanita Thomas, Outreach Coordinator 300 N 1st St. Wausau, WI 54403 (715) 261-7258 jathomas@wvls.org
Friday, August 3, 2012
Be Wary of Fake Invoice Scams
Wait what? Scam? What?
So yeah. The above call describes a practice used in which an organization, group of people, or even just an individual will call a company, ask for some information that would help them craft a fake invoice, and then, well, craft a fake invoice and send it to you. The hope is that maybe some small percentage of organizations that receive these fake invoices actually pay them, without understanding what happened.
http://www.scambusters.org/invoicescams.html
When you're managing IT at all but the most gigantuan companies, you may typically work with a concise group of vendors, and it can seem easy to know what you have, where you get it from, what it should cost, and who you should pay for it for just about everything within your purview. After all, the technology used to keep track of that info is, well, technology and we are, well, technology people.
That's not to say we know everything (we're working on it)but, it can therefore also seem easy to identify scams and rogue agents trying to elicit your business in a shady fashion. It helps to have experienced it multiple times before. We're also super paranoid about people hacking our systems, stealing our info, and making us look bad. If there's anything IT people hate more than haggis, it's being made to look bad.
http://whocallsme.com/Phone-Number.aspx/2135371909
What about when you're not in IT, or not familiar with every single service provider and every single cost item your department or organization deals with, or not familiar with invoicing scams through past experience in dealing with the methodology?
Well hopefully you are acquainted with wonderful and smart technology professionals, or other trade professionals such as financial services personnel who want to get the word out, and have access to creating content on a fairly well read blog. You are? Great!
What can you do?
- Be wary - Question all "vendors" soliciting information. Ask for their info so you can have time to validate their request and get back to them.
- Be vigilant - Review and audit all invoices. This may be verifying quantities received or verifying the invoice is genuine period.
- Be proactive - Did you catch a scam before it caught you? Did you get caught? Let the rest of your peers know either way to help prevent others from this fate.
Think you have a scam on your hands or have been hit by one recently? Give me a holler.
Good luck out there!
Joshua Klingbeil
Wednesday, July 18, 2012
What: Next Generation Digital Library live training sessions
When: September 5 – 28, 2012
Where: From your computer with speakers or headphones
How: Register today!
During these live webinars conducted via ReadyTalk throughout the month of September, we’ll brief library staff on exciting developments coming to OverDrive-powered digital libraries in 2012. We’ll discuss these topics and more:
• Browser-based eReading with OverDrive Read
• APIs for integrating OverDrive content with library discovery tools
• In-library discovery of digital collections via OverDrive Media Station
• Publisher-supported device lending via Test Drive
• Efficient collection-development tools in the redesigned Content Reserve
• Self-service help & training resources
Our ticket booth is ready for action, and the show will soon begin, so get your eats and reserve your seat for Next Generation Digital Library. Simply visit the Registration page within our Learning Center to find a session that works with your schedule. Then click “Register” and enter your information. After registration, you’ll receive a confirmation email—you’ll need this in order to test your computer for ReadyTalk compatibility and join the conference. You can also click to add the session to your personal calendar.
All sessions are free to staff of OverDrive library and school partners. Coming September 5, we’ll also be offering on-demand modules for self-service training.
For more about Training Month 2012, click here.
(Christina Bernecker is a Training Specialist at OverDrive.)
Monday, July 16, 2012
ADVENTURES IN AUGUST
Digital Literacy and Reference
Great Dane Pub
2305 Sherman Street / Exit 191B
Wausau, WI 54403
(715) 845-2000
9:00 Registration with coffee and rolls
9:30 – 10:00 FCC’s Digital Literacy - Bob Bocher, former Technology Consultant for DLT
10:00 – 10:30 Library as Platform - Mark Beaty, Training & Automation Librarian, Wils
10:45 – 11:45 Common Core Standards, Training Ideas - Adam Brisk
12:00 – 1:30 Lunch ($9.00) with Stef Morrill, Director, Wils and Sara Gold from Wils discussing Libraries at the Digital Tipping Point: Trends, Impacts, and Responses
1:45 – 3:15 Planning for the Future of Libraries – Marc Gartler, Chair of ALA America’s Libraries in the 21st Century
The first person to sign up for the whole day wins a prize for their library!
Registration deadline: Tuesday, August 7, 2012
RSVP to: Juanita Thomas at jathomas@wvls.org or (715) 261-7258
Friday, July 13, 2012
WVLS PC & Networking Services
July marks the launch of PC and Network Support Services offered by Wisconsin Valley Library Service. Please see this PDF for more information. Shaun Howard, our Technology Support Specialist, has been helping us prepare for this launch. Shaun brings several years of helpdesk support expertise, as well as a strong skillset in the areas of PCs and Networking.
Our primary channel for initiating support requests is via email to support@wvls.org which will automatically create a support ticket in our Spiceworks helpdesk system. Over the past 6 months, we’ve been guiding people to that address so for many of you the support@wvls.org address and the Spiceworks formatted responses are becoming familiar. We will continue to improve on our internal process and support workflow and will also be helping our end users (you the library directors and staff members) to manage your own support requests with the Spiceworks User Portal, http://support.wvls.org/portal (currently accessible from within our WAN).
Our primary support phone line is 715.261.7254. WVLS technology staff who are out of the office or otherwise unavailable will be forwarding their lines to this number in order to better manage the flow of incoming calls. All support requests, whether initiated by emailing support@wvls.org or by calling one of our technology staff members, will have a support ticket generated; automatically if by originated email or the User Portal, or manually if originated by a phone call or other means.
We’re looking forward to working more closely and directly with our member libraries to offer PC and Networking Support Services and help ease technology related budget concerns across the system.
Joshua Klingbeil – IT Director
Wisconsin Valley Library Service
Thursday, July 5, 2012
Free Webinar - "Kick Start Your National Friends of Libraries Week Celebration"
This free webinar will give libraries and Friends ideas and materials so that they can promote National Friends of Libraries Week (Oct. 21-27, 2012) in their libraries and community. Those who cannot attend the webinar can view the recording on the ALTAFF website after July 24. All participants must register (https://ala.ilinc.com/register/xcvybtf) to participate in the live webinar. The webinar will led by ALTAFF’s Director of Marketing and Communications, Beth Nawalinski and ALTAFF’s Marketing/Public Relations Specialist, Jillian Kalonick.
ALTAFF will coordinate the seventh annual National Friends of Libraries Week Oct. 21-27, 2012. The celebration offers a two-fold opportunity to celebrate Friends. Use the time to creatively promote your group in the community, to raise awareness and to promote membership. This is also an excellent opportunity for your library and Board of Trustees to recognize the Friends for their help and support of the library. Friends groups, library Trustees and library staff can access a variety of online resources to help them celebrate National Friends of Libraries Week. Materials available on the ALTAFF website (www.ala.org/altaff/grants_awards/friends/friendsweek) include promotional ideas, editable publicity materials, camera ready bookmarks, ideas from past celebrations and much more.
ALTAFF is pleased to announce a sixth year of awards in conjunction with National Friends of Libraries Week. Two awards of $250 will be given to Friends of the Library groups for activities held during National Friends of Libraries Week, Oct. 21-27, 2012. Application materials are available on the ALTAFF website (www.ala.org/altaff/grants_awards/friends/friendsweek). Entries are due by Dec. 3, 2012.
American Library Association
109 S. 13th St., Suite 117B
Philadelphia, PA 19107
phone 800-545-2433, ext. 2161
fax 215-545-3821
Monday, June 25, 2012
How Many Checkouts Does the Wisconsin Digital Library Have?
I know many of you receive the OverDrive posts like the one below (if not, the link is here: http://overdriveblogs.com/library/), and you might be wondering, like me, how many checkouts does the Wisconsin Digital Library have?
As of today, 6/25/2012, the WPLC had:
Checkouts: 1,769,860 since 2005. There were 36,607 current checkouts when the report was pulled.
This is 1.7% of OverDrive's total of 100,000,000 since they started in 2003.
We're consistently getting 89,000 checkouts per month, and might hit 90,000 this month, so we should see 2,000,000 checkouts sometime around the first part of September breaking it down:
Audiobook: 1,139,028 (Current: 8,874)
eBook: 598,428 (Current: 27,649)-- which includes both Kindle and EPUB, and PDF
Music: 13,775 (Current: 35): not actively collecting
Video: 18,629 (Current: 49): not actively collectimg
(Jane Richards, WILS/WPLC June 25, 2012)
Monday, June 18, 2012
Friday, June 15, 2012
OverDrive to Provide Streaming Audiobooks to Libraries and Schools
Library and School Catalogs to Enable Instant Access to Spoken Word Audio
OverDrive will incorporate the streaming option into the free OverDrive Media Console apps, enabling readers to access complete audiobooks or to immediately sample excerpts without first downloading the title. This new feature will complement the current download options, which allow readers to transfer titles to a variety of iPod and MP3 audio devices or burn to CD. Streaming audiobooks will add value to every library’s audiobook collection while still enforcing copyright and supporting permitted lending models. Access to each streaming audiobook will expire at the end of the borrowing period.
Streaming audiobook samples will also be available to patrons and students inside the library with the recently announced OverDrive Media Station. OverDrive Media Station enables in-library access to digital content on touchscreen monitors and public Internet workstations. To see a preview of OverDrive Media Station, go to http://www.youtube.com/watch?v=SsIEZG3fLU8.
To further celebrate Audiobook Month, OverDrive is offering schools and libraries deep discounts on thousands of best-selling audiobooks in June, including 50-percent markdowns on thousands of titles from Blackstone Audiobooks and Tantor Media. With an industry-leading catalog of more than 800,000 eBooks and audiobooks, OverDrive provides digital distribution services for more than 18,000 libraries, schools and retailers worldwide with support for Windows®, Mac®, iPhone®, iPad®, Kindle® (U.S. only), Sony® Reader, NOOK™, Android™, Windows® Phone and BlackBerry®. To find a bookseller or library in the OverDrive network, visit search.overdrive.com.
(Bookbusinessmag.com, June 14, 2012)

